Apex Travel Point ("we," "our," or "us"), operating Takiloft Homestay, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.apextravelpoint.com or make a booking with us.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Full name, email address, phone number, and mailing address.
- Booking Information: Dates of stay, room preferences, number of guests, and special requests.
- Payment Information: Payment is processed through third-party providers (Stripe, Wise, Skrill). We do not store your full card or banking details on our servers.
- Device & Usage Data: IP address, browser type, pages visited, and referral source — collected via standard web analytics.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your accommodation booking
- Communicate booking details, updates, and relevant travel information
- Process payments through our authorized payment partners
- Improve our website and guest experience
- Comply with legal and regulatory obligations
- Respond to inquiries and provide customer support
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data with:
- Payment Processors: Stripe, Wise, Skrill, and PayPal — to securely process transactions
- Service Providers: Trusted vendors who assist in website hosting, analytics, and communication
- Legal Authorities: When required by law, court order, or governmental regulation
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking records are retained for a minimum of 5 years for accounting and compliance purposes.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly without them.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at the details below.
7. International Transfers
As an internationally operating accommodation service, your data may be processed or stored outside your country of residence. We take appropriate steps to ensure your data is handled securely in accordance with this policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Business Name: Apex Travel Point (Takiloft Homestay)
- Proprietor: Marivic Escarpe Gallano
- Address: Purok 5A, Tambo Hinaplanon, Iligan City, Lanao del Norte, Philippines 9200
- Phone / WhatsApp: +63 997 950 5234
- Email: support@apextravelpoint.com
- Website: www.apextravelpoint.com
- BIR TIN: 319-352-553-00000