Please read these Terms and Conditions carefully before making a booking with Apex Travel Point (operating as Takiloft Homestay). By accessing our website or completing a booking, you agree to be bound by these terms.

1. About Us

Apex Travel Point operates Takiloft Homestay, a registered accommodation business located at Purok 5A, Tambo Hinaplanon, Iligan City, Lanao del Norte, Philippines 9200. We are registered with the Bureau of Internal Revenue (BIR TIN: 319-352-553-00000) and hold a valid Business Permit issued by the City of Iligan (Permit No. BP-2026-10109-0).

2. Booking and Confirmation

• All bookings are subject to room availability at the time of confirmation.
• A booking is only confirmed upon receipt of a written confirmation from Apex Travel Point and full or agreed partial payment.
• Guests must be 18 years of age or older to make a reservation.
• Accurate guest information must be provided at the time of booking. Apex Travel Point reserves the right to cancel bookings made with false information.

3. Rates and Payments

• All rates are listed in US Dollars (USD) and Philippine Peso (PHP) per room per night.
• Rates may vary based on season, availability, and length of stay. The confirmed rate at the time of booking will apply.
• We accept payments via Stripe, Wise, Skrill, PayPal, and local Philippine bank transfer.
• Full payment is required to secure your reservation, unless a deposit arrangement has been agreed upon in writing.
• All transactions are processed securely through our authorized payment partners. Apex Travel Point does not store payment card details.

4. Check-In and Check-Out

• Standard check-in time: 2:00 PM
• Standard check-out time: 11:00 AM
• Early check-in or late check-out may be arranged in advance, subject to availability and possible additional charges.
• Valid government-issued identification is required upon check-in.

5. Guest Responsibilities

• Guests are responsible for any damage caused to the property or its contents during their stay.
• Guests must observe quiet hours (10:00 PM – 7:00 AM) and respect the comfort of neighboring residents.
• Smoking is not permitted inside any room or enclosed area of the premises.
• Pets are not permitted unless prior written approval has been obtained.

6. Limitation of Liability

Apex Travel Point shall not be liable for any indirect, incidental, or consequential damages arising from your stay or use of our services. Our total liability shall not exceed the total amount paid for the booking in question.

7. Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, or civil unrest. In such cases, we will work in good faith to offer alternative arrangements or credits.

8. Privacy

Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of the Philippines. Any disputes shall be subject to the exclusive jurisdiction of the courts of Iligan City, Lanao del Norte.

10. Amendments

We reserve the right to update these Terms and Conditions at any time. Changes take effect upon posting to this page. Continued use of our services constitutes acceptance of the updated terms.

11. Contact

For questions regarding these Terms, contact us at support@apextravelpoint.com, call/WhatsApp +63 997 950 5234, or visit us at Purok 5A, Tambo Hinaplanon, Iligan City, Philippines 9200.

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Refund & Cancellation Policy

Refund & Cancellation Policy

Last updated: June 28, 2026

We understand that travel plans can change. Please review our cancellation and refund policy before completing your booking.

Cancellation by Guest

Standard Cancellation Policy

• 14+ days before check-in: Full refund of the total booking amount.
• 7–13 days before check-in: 50% refund of the total booking amount.
• Less than 7 days before check-in: No refund. The full booking amount is forfeited.
• No-show: No refund. The full booking amount is forfeited.

Special Circumstances

In cases of documented medical emergency, death of an immediate family member, or government-mandated travel restrictions directly affecting the guest's ability to travel, we will consider refund requests on a case-by-case basis with appropriate documentation.

Cancellation by Apex Travel Point

In the unlikely event that we must cancel your booking due to circumstances within our control (e.g., property damage, overbooking error), you will receive a full refund within 7–10 business days, or the option to reschedule at no additional cost.

How Refunds Are Processed

• Refunds are returned to the original payment method used at the time of booking.
• Stripe refunds: 5–10 business days
• Wise transfers: 3–5 business days
• Skrill refunds: 2–5 business days
• PayPal refunds: 3–5 business days
• Local bank transfer: 3–7 business days

Processing times may vary depending on your bank or payment provider.

Modification of Bookings

Changes to check-in/check-out dates are subject to availability. If the new dates result in a lower rate, the difference may be applied as a credit toward a future stay. Rate differences are non-refundable in cash.

How to Request a Cancellation or Refund

To cancel a booking or request a refund, please contact us at support@apextravelpoint.com or WhatsApp +63 997 950 5234. Include your full name, booking reference, and reason for cancellation. We aim to respond to all requests within 48 hours.